RETURN & EXCHANGE POLICIES
Items that are in the Outlet cannot be exchanged or returned. All other returns/exchanges are honored up to 30 days of the original purchase date under several conditions:
1. Items must not have been washed.
2. Items must not have been worn, other than to try it on.
3. You must be the original purchaser.
4. Please include your original invoice along with a note stating what you would like to exchange.
5. All exchanges will be charged return shipping. Once we receive your returned package, we will promptly get your items exchanged for the proper size. Before your exchanged items ship, we will send you a PayPal request for the shipping fees associated to return your package to you. It will not ship until the payment has been received.
** Please note, ALL returns are subject to a 10% restocking fee and you will NOT be refunded for your shipping costs.
DOMESTIC SHIPPING & TRACKING
Please allow 24-48 hrs for initial order processing (not including weekends or holidays). Love Bug Apparel® uses United States Postal Service (USPS) First Class Mail for all shipments. Once your package has shipped we will send you an email with a confirmation of shipment, which will include your tracking number. To check on the whereabouts of your package, simply enter the tracking number on the USPS website at www.usps.com. Most shipments take 2-5 business days once they have left our facility. All orders placed close to holiday season are not guaranteed to arrive on time by USPS and ordering during this timeframe is at customers risk. Any orders returned back to us from an insufficient or wrong address, the customer will be responsible for the reshipment of the package. While we do all that we can to ensure your order will be delivered on time, we cannot be held responsible for conditions beyond our control, such as severe weather, service interruptions, etc.